Information We Collect

MarketPlace TF Span collects various types of information to provide and improve our career development services. When you register for our programs, we gather personal details including your name, email address, phone number, and professional background. This information helps us customize your learning experience and communicate important updates about your courses.

We also collect technical information automatically through your use of our website. This includes your IP address, browser type, device information, and how you navigate through our platform. We use cookies and similar tracking technologies to understand user behavior and improve our services.

• Contact information (name, email, phone number)
• Professional details (job title, industry, experience level)
• Educational background and qualifications
• Technical data (IP address, browser type, device information)
• Usage patterns and platform interactions
• Communication preferences and feedback

How We Use Your Information

Your personal information serves several important purposes in delivering our career development programs. We use your details to create personalized learning paths that match your professional goals and current skill level. Course recommendations, relevant marketing campaign training modules, and networking opportunities are all tailored based on the information you provide.

Communication is another key area where we use your information. We send course updates, program announcements, and career development tips through email and our platform messaging system. You can adjust these communication preferences at any time through your account settings.

Data Storage and Security

We take data security seriously and implement multiple layers of protection for your personal information. All data is stored on secure servers located in New Zealand and Australia, with regular backups and monitoring. Our systems use industry-standard encryption for data transmission and storage.

Access to your personal information is strictly limited to authorized staff members who need this access to perform their job functions. All team members undergo regular privacy training and are bound by confidentiality agreements. We conduct regular security audits and update our protection measures to stay current with evolving threats.

Your account information is protected by secure login credentials that you control. We recommend using strong passwords and updating them regularly. If you suspect any unauthorized access to your account, please contact our support team immediately.

Your Rights and Choices

Under New Zealand privacy law, you have several important rights regarding your personal information. You can request access to all personal data we hold about you, and we'll provide this information within 20 working days. If any details are incorrect or outdated, you have the right to request corrections.

You also have the right to request deletion of your personal information, though we may need to retain certain records for legal or legitimate business purposes. If you wish to limit how we use your information or object to certain processing activities, you can contact our privacy team to discuss your options.

• Access your personal information and understand how it's used
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information
• Limit or object to certain uses of your data
• Receive a copy of your data in a portable format
• Withdraw consent where we rely on it for processing

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. For active course participants, we keep personal and progress data for the duration of your program plus two additional years to provide ongoing support and alumni services.

If you haven't engaged with our platform for three years, we'll either delete your information or anonymize it so it can no longer identify you. Certain information may be retained longer where required by law, such as financial records or where legitimate business interests require it, such as resolving disputes or enforcing agreements.

Third-Party Services

We work with carefully selected third-party services to deliver our programs effectively. These include email marketing platforms, video hosting services for course content, and payment processors for course fees. All third parties are required to maintain appropriate security measures and use your information only for the specific services they provide to us.

We may also share aggregated, anonymized data with research partners or industry organizations to contribute to career development research. This data cannot be traced back to individual users and helps improve industry understanding of professional development trends.

Changes to This Policy

We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through email and prominent notices on our platform at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact detail changes, will be posted directly to this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.